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Why Customer Service Is A Great Start To Your Career

03/10/2022

Career Advice

Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provi

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Simple Ways For Better Communication At Work

03/10/2022

Career Advice

One of the key things required to function properly as an adult human being is communication. It is required everywhere—from the local grocer to work meetings. Your life is as smooth as your communication to oth

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Convince Your Interviewer that You Are A Natural Problem-Solver

03/10/2022

Career Advice

The customer service representative role calls for the ability to troubleshoot issues and provide solutions in a time-efficient manner for customers. Employers typically mention problem-solving as part of the job descript

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How the Best Customer Service Representatives Respond with Empathy

03/10/2022

Career Advice

Customer service is an industry that relies heavily on the emotional quotient (EQ) to deliver effective results. For customer service representatives, knowledge of the process and the brand is a definite must. However, EQ is of greater importance becau