Job Responsibilities

• Internship Coordination 
• Ensure the IRC maintains an active, effective, professionally managed intern and volunteer program.
• Liaise actively with program managers and other staff members on intern/volunteer opportunities for their respective programs.
• Ensure assignment descriptions align with staff and client needs and are consistently formatted and posted.
• Organize three recruitment cycles (fall, spring, summer) and manage office-wide application and interview process.
• Oversee onboarding and exit process for all interns. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and managing other situations as needed
• Maintain relationships with all universities in the area. 
• Mentor Coordination 
• Conduct outreach for the Family Mentor Program as needed. This includes meeting with individuals and community and faith-based organizations who are interested in supporting the mission of the IRC.
• Maintain strong referral relationships with all IRC staff. Develop family profiles based on referrals.
• Recruit, screen, and match family mentors to support refugees and asylees.
• Update training materials for new mentors and resources to share with mentors as activities to do with their mentees (i.e., English for Speakers of Other Languages (ESOL) materials, employment preparation).
• Provide ongoing training and support to mentors and troubleshoot any issues that arise.
• Coordinate monthly group session with mentors and mentee clients, and 1-2 mentor appreciation events per year.
• Conduct exit interviews and surveys with program participants. 
• Volunteer Coordination 
• Coordinate with staff to determine volunteer needs and assist with assignment description development
• Conduct outreach activities to attract new volunteers; recruit and interview candidates.
• Conduct regular information sessions for potential volunteers, interns, and mentors.
• Conduct orientation sessions, training, and ongoing supervision for all accepted volunteers.
• Maintain regular communication and act as a liaison between IRC staff and volunteers.
• Maintain volunteer files; enter case notes and records in database; manage timesheets and timesheet entries each month.
• Solicit opportunities to speak publicly about the work of IRC and actively recruit community involvement.
• Actively participate in the Volunteer Coordination Communities of Practice.
• Conduct recognition events for volunteers and interns. 
• Outreach, Training and Other 
• Represent IRC at local meetings, seminars, forums, and other community outreach opportunities as needed.
• Conduct outreach, networking activities, and other advertising to recruit and educate potential donors, interns, volunteers, and partners as needed.
• Assist in managing shared mailboxes, Facebook page, and other external-facing communication.
• Organize and lead info session webinars to provide an overview to potential volunteers of all current volunteer opportunities.
• Maintain individual files on all interns and volunteers, record and report all intern/volunteer time, and keep accurate electronic records. Coordinate with colleague(s) to ensure volunteer processing and documentation is tracked.
• Update and develop resources to manage intern and volunteer lifecycle.
• Supervise community engagement interns or other volunteers as needed.
• Other tasks and projects as assigned.