Job Responsibilities

• Line management of support staff such as Finance, HR & Admin and Supply Chain/Logistics/ICT
• Member of the Area Management Team
• Compliance with and adherence to DRC policies, guidance and handbooks and donor/auditor requirements
• Provide input on operational support to the Area Plan of Action, and coordinate and align operational support with program plans at Area level
• Responsible for ensuring quality support to project implementation
• Facilitate, Area Support Budget, including support cost, under supervision of the AM; Ensure effective budgetary control, and adherence to DRC and donor policies and procedures
• Responsible for developing regular reports on Area level to Country Office and AM
• Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
• Facilitate trainings for programme staff on finance, logistics and HR procedures
• Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)
• Ensure close coordination and maintaining excellent working relationship with local authorities and relevant stakeholders.
• Support in ensuring safety and security of DRC staff, premises and assets in the operational areas.      
• Advice and support Project Managers and Support Staff in the implementation of support related SOP’s.
• Ensure strong coordination with County Office support departments and act as the focal point for coordination of support departments between the Country Office and the Area Office.
• Contribute to strengthen the Area level implementation through the dissemination and monitoring of relevant SOPs and procedures.
• Oversee implementation of identified risk mitigation measures, including compliance spot checks in line with anti–corruption risk mapping
• Under the country office and AM’s guidance, ensure compliance with Securing Supporting Documentation (SSD) SOP as well as the existing Country office Data Management System.
• Responsible for support resource allocation on the area level in line with Master Budget and available donor budgets.
• Ensure that thorough and effective budgetary control is in place, and ensure accountability and donor compliance in all financial documentation
• In line with guidelines and under supervision of AM, coordinate and align operational support with program plans at Area level, ensuring procurement plans, HR plans and spending plans for each project are in place and in due time.
• Oversee HR procedures based on the global people policy, including recruitment, development, performance, contracts, well-being and people planning
• At the direction of the Area Manager and the Head of Support, participate in the investigation of allegations of suspected fraud or misconduct and produce required reports.
• Act as DRC Code of Conduct focal point, including training and implementation