Job Responsibilities

• Support online collaboration tools and business process automation solutions for UNDP Country Offices within the collaboration platform (Microsoft SharePoint and Office 365);
• Assist in the development of corporate dashboards and applications using PHP Framework, Microsoft PowerApps and PowerBI for business intelligence and processes automation with new and evolving cloud-based functions;
• Provide support in expanding and refining existing tools used in the implementation of Green Energy Projects implemented by Green Energy Team;
• Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, PowerBI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use;
• Assist in elaborating and cleaning data gathered via IoT devices installed in UNDP Country Offices by using Data Science principles;
• Participate in translation of user requirements into UML Diagrams. Support the development of quality software practicing international coding standards;
• Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization);
• Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts;
• Support and continuously innovate/improve (Kaizen Concept) the existing operating procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team;
• Promote the ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions;
• Technological expertise: Has interest and understanding of software engineering and software development lifecycle
• Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with current theories and practices in Design Thinking, Service Design, and Customer Experience
• Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation
• Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset
• Planning and Organizing: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles
• Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Has interest and motivation in working in an international organization
• Commitment to continue learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view
• Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently. Promote ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions. The OIMT unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.