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  • ICT Associate | UNDP - United Nations Development Programme | 2pijobs.com
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    ICT Associate

    Category: IT/Telecommunication

    Job Description

    2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

    Job Responsibilities

    • Ensure implementation of ICT strategies and introduction/ implementation of new technologies.
    • Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the IRH technology environment.
    • Provide input to elaboration of internal policies and procedures on ICT use. Elaborate the content of internal Standard Operating Procedures in ICT in consultation with office management.
    • Conduct market research and analysis and introduce new technology for IRH system updating and improvement.
    • Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids. 
    • Support to develop and update the ICT annual plan. Ensure maintenance of measures in place for business continuity and disaster recovery processes and procedures.
    • Provide support to the use of ERP functionality for improved business results and improved client services. 
    • Ensure effective functioning of the IRH hardware and software packages.
    • Provide advice on maintenance of equipment and acquisition of hardware supplies. 
    • Supervise the implementation of corporate UNDP systems.
    • Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.
    • Provide automation and digitalization support for both IRH Operations and Programmes.
    • Provide support in the development of the new software packages for high impact results (e.g., office management system, electronic registry, etc.) as required. 
    • Support development of new automation tools using UNDP corporately developed platforms.
    • Participate in developing Terms of Reference (TOR) for software products and provide monitoring and evaluation support to Programme teams during the development life cycle. 
    • Support provision of in-house development of tools for programme and operations as needed.
    • Improve business processes with Artificial Intelligence tools and software.
    • Identify opportunities and ways of converting business processes into web- based systems to address the issues of efficiency (e.g., office management system, donor profile software, knowledge management systems).
    • Ensure efficient network administration.
    • Monitor the network connection on a daily basis to ensure a stable and responsive network environment.
    • Operate network utility procedures; define network users and security attributes; establish directories, menus, and drive-mappings; configure network printers; and provide user access. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.
    • Implement cloud-based backup and restoration procedures for local drives. 
    • Ensure timely upgrade of LAN Infrastructure and Internet connectivity to meet UNDP requirements. 
    • Respond to user needs and questions regarding network access.
    • Maintain up-to-date parameters of information for the network clients and electronic mail.
    • Trouble-shoot and monitor network problems.
    • Maintain an up-to-date inventory of software and hardware and stock of supplies and spare parts in cooperation with the Procurement Unit. 
    • Ensure facilitation of knowledge building and knowledge sharing in the CO.
    • Identify and promote different systems and applications for optimal content management, knowledge management and sharing, and information provision.
    • Organize training for the operations and project staff on ICT issues. 
    • Synthesize lessons learned and best practices in ICT.
    • Provide sound contributions to knowledge networks and communities of practice.

    Educational Qualification

    • SSC
    • Bachelor degree in any discipline

    Other Educational Qualification

    • Secondary education is required with formal training in IT systems, business software and/or web-based applications. Certifications in CCNA, MSCA, MCSE or MCP are an asset.   
    • A university degree in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.

    Skills


     

    • Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems, and cloud infrastructure solutions.
    • Experience working with user-centered designs and conducting user research and testing is required.
    • ICT Certifications such as Cisco, and Microsoft are assets. 
    • Previous experience with the UN or its agencies is an asset.  
    • Previous experiences with the following are highly desirable:   
    • Microsoft Azure & Windows Servers
    • Microsoft SharePoint 
    • Windows based operating systems. 
    • Apple OS and mobile phone platforms 
    • Microsoft Office applications 
    • Cisco routers and firewalls 
    • Open-source applications 
    • Other commercial software
    • Artificial Intelligence tools & sotware 
    • VoIP applications
    • Fluency in English and Turkish is required. 
    • Knowledge of another UN language is desirable. 

    Salary

    • Negotiable

    Posted By


    UNDP - United Nations Development Programme

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    Job Summary

    • Salary: Negotiable
    • Job Type: Full Time
    • Job Location: Turkey
    • Employment Type: Contractual
    • Experience: 7 to 8 Year (s)
    • Vacancy: Not Specific
    • Gender: Any
    • Published on:July 10, 2025
    • Application Deadline: September 10, 2025
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