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Head of Support Services

Category: Security/Support Service

Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

Job Responsibilities

  • Support the Country Director and the Senior Management Team of DRC in Tanzania and Burundi in liaising with donors and government authorities, especially where it relates to issues of compliance, registration, and audit;
  • Manage the operational support units for the country operation, in finance, administration, HR management, Supply Chain and IT in the country office as well as the field offices, by providing technical support, capacity building and strategic leadership to the areas under his/her supervision;
  • Develop a risk management plan for the country that identifies the major financial and operational risks and implement a mitigation strategy. Ensure that all administrative and legal systems are accurate and kept up to date;
  • Advise managers on HR-related issues, offering guidance on employee relations, recruitment, and performance management;
  • Manage annual salary and compensation review process and compensation adjustments;
  • Lead and manage the support services managers (including people planning, performance, well-being and development). The team is composed of Support services managers (Finance managers, Supply Chain manager, HR Coordinator and various Support Services Team Leaders);
  • Supervise, spot-check, audit, control and implement corrective actions related to DRC’s operational standards within the areas of operation to ensure full compliance, this includes month-end closure, timely sharing of financial reports and creation of budgets for new proposals;
  • Ensure that DRC retains and continually develops its operational capacity to scale up and scale down its ability to provide services with a particular focus on procurement;
  • Put in place and maintain a well-functioning Master Budget for both Tanzania and Burundi. Frequently update the Country Office budget prognosis;
  • Ensure DRC ERP functionalities are properly rolled out and used by relevant staff;
  • Ensure quality and timely creation of new budgets in Dynamics.

Other Educational Qualification

  • Relevant university Master’s degree (e.g. international development, economics) with specialization in administration management

Skills

  • Minimum of 5 years work experience in a similar role with an INGO with an annual budget of over 10 million USD
  • Proven experience with an ERP system
  • Proven significant financial, information and systems management experience
  • Significant experience in procurement and tender processes
  • Understanding of and experience with institutional fundraising and experience working with key humanitarian donors like UN agencies as UNHCR, WFP, UNICEF and other donors like EU, ECHO, US government donors
  • Prior work experience in the East Africa Great Lakes region is an asset
  • Full professional proficiency in English; French and Kiswahili fluency is an asset;
  • Prior experience with DRC as a HoSS is an asset
  • Willingness to travel and life and work in remote areas

Salary

  • Negotiable

Posted By


DRC - Danish Refugee Council

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: Burundi
  • Employment Type: Contractual
  • Experience: 5 to 6 Year (s)
  • Vacancy: Not Specific
  • Gender: Any
  • Published on:November 19, 2024
  • Application Deadline: January 19, 2025
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About the Company

  • Company Name: DRC - Danish Refugee Council
  • Address: Borgergade 10,
  • Website: https://drc.ngo/


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